CI:Now is governed by a volunteer Board of Directors. The Board meets monthly and serves as the locus for overall strategic planning and progress measurement, branding and messaging for community relations, resource development, and fiscal stewardship. The current members of the Board are:

  • Lloyd Potter, PhD, Institute for Demographic and Socioeconomic Research, UT San Antonio (Chair)
  • Mark Holliday, Methodist Healthcare Ministries (Vice Chair)
  • Richard Milk, San Antonio Housing Authority (Secretary/Treasurer)
  • Manjiri Akalkotkar, MA, VIA Metropolitan Transit
  • Steve Blanchard, PhD, Our Lady of the Lake University
  • Vince Fonseca, MD, MPH, FACPM, University of Incarnate Word School of Osteopathic Medicine
  • Maria Robledo Montecel, PhD, Intercultural Development Research Association
  • Anna Taranova, MD, University Health System
  • Tim Treviño, MPAff, MCP, Alamo Area Council of Governments
  • Mary Ellen Burns, United Way of San Antonio and Bexar County (Honorary Director)
  • Pilar Oates, MA (Director Emeritus)

Board meeting notices may be found here.


Laura McKieran, DrPH, Executive Director
Laura McKieran is Executive Director of CI:Now and an Associate Professor of Management, Policy, and Community Health at the UTHealth School of Public Health in San Antonio. She earned her Doctor of Public Health degree in 1998 from the UTHSCH-Houston School of Public Health, focusing on community involvement in health care planning and service systems. In 1998 she joined the United Way of America in Alexandria, Virginia, working in the area of program- and community-level outcome measurement. She later moved to the New York Academy of Medicine, where she provided technical assistance to communities working to broaden community participation in health-related decisionmaking. Between 2001 and 2008 she held various positions in planning, evaluation, health informatics, and grants management at CentroMed, a large Federally Qualified Health Center in San Antonio. She came to CI:Now after launching an independent consulting practice to assist nonprofits and health care organizations with community assessment, planning and evaluation, systems change, and development.  In addition to overall direction, she brings particular expertise in health, performance improvement, and outcome-focused planning and measurement. She currently serves on the Executive Committee of the National Neighborhood Indicators Partnership and is a member of the Community Indicators Consortium.

Norma Garza, DrPH, Assistant Director
Norma Garza is Assistant Director or CI:Now, with primary responsibility over operational system improvements and quantitative projects with a focus on health, quality improvement, and community indicators. She earned a Master of Public Health in Health Policy and Management from the Texas A&M School of Rural Public Health and a certificate in Applied Health Informatics from the UTHSCH-School of Biomedical Informatics, and is currently a DrPH candidate at the UT School of Public Health focusing on community health practice. Prior to working with CI:Now, Norma worked as a program coordinator for UTHSCSA Med Ed program and as a research assistant for the McAllen Asthma Coalition. Her research interests include disease management, information systems, program evaluation, and integrated health care delivery systems performance.


Courtney Denton, MPH, Research Coordinator II
Courtney Denton is a Research Coordinator II at CI:Now with a primary responsibility for the collection and analysis of secondary data related to the social and economic determinants of health. Courtney earned her Master of Public Health degree from The University of Texas School of Public Health in 2008 and worked for five years in tobacco control expanding smoke-free policies. Her research interests include program evaluation, policy analysis and community-based interventions.


Jef Waltman, Independent Consultant
jwJef Waltman got his start in software development as a young child in the early days of the PC era, writing science fair projects in PET BASIC and developing rudimentary animations. Many sleepless nights were spent hunched over the brown plastic keys of his Commodore 64, exploring bulletin boards at 300-bps. Jef continued as an active hobbyist through his high school and college careers, expanding into platforms such as UNIX and VMS, witnessing the birth of the Internet and the dramatic expansion of computer technology into all areas of business and academic life. Jef’s professional experience includes supporting new product launches for Dell Computer and providing small business consulting services during the dot-com boom in Austin, Texas. Later, Jef moved to San Antonio, Texas to help with a successful telecom start-up, serving as its Technical Operations Director until it was acquired. Jef continues to reside with his family in San Antonio, where he also worked as an IT Director for a leading integrated services provider, establishing and running its internal Application Development department, helping support growth to $1.4B in annual revenues. Jef left this position in 2014 to focus on independent consulting. His work with CI:Now includes Agile coaching and execution, data system design and implementation, software and systems development, and technology management.